Point of Sales
Point of sales or commonly known as an online cash register is a type of service intended for business people to make transactions easier. The benefits are not only for business people, for buyers will also make transactions easier. Through POS services, businesses will know that transactions between sellers and buyers have been successful.
What is Sushi Tei ?
Sushi Tei is a Japanese restaurant chain from Indonesia that serves sushi and sashimi. The first Sushi Tei outlet opened in 2003 at Plaza Indonesia, Jakarta. Until now, Sushi Tei has 54 outlets in 11 cities in Indonesia.
Why POS ?
In carrying out its operations, the F&B or restaurant business certainly requires a conventional cashier system to record transactions. At some time ago, maybe this kind of system was enough to help restaurant operations. Meanwhile, as technology and business are growing, it certainly gives owner various new needs that are no longer able to be handled by conventional cashier systems, therefore a POS (Point of Sales) is formed as a solution.
POS is Better ?
Things that modern POS can do that cannot be done by conventional cashier systems :
Receive orders
Sends order details to the kitchen
Generate bills
Track Sales
reporting
Staff Management
Goals
The goal is to create a user-friendly interface that includes the creation of menu management, order management, sales reporting, and payment processing features of a POS system for a sushi restaurant.
Testimonials
Sony R Tahir
Manager Kopi Slash Tea
"The strength of a business is one of them with good and systematic recording data. You can find out real-time updates, what sales are, financial reports, and we happen to use the ESB (POS System) to record all these transactions, and can access them anywhere. ESB helps us in analyzing the most popular menu trends.
Anonymous
Owner GO Healthy
"If you have a small business and need a point-of-sale app, I 100% recommend Loyverse POS . it's very easy to use and best of all, it's free! With it, you can increase your sales, manage your inventory, employees and all the other stuff using your phone or iPad."
Anonymous
Owner Nasi Kulit Malam Minggu
"I've been using Luna POS all this time, it's really helped me to control my hourly sales, it's also really helped me to easily find out the inventory list and be able to find out which stocks need to be restocked with the lowest stock feature on the dashboard. I can also find out the outlet's profit and loss with the features available on Luna POS
Comparative Research
Advantages
Attractive and intuitive interface design
Multi-store Management
Offline support
Free Dashboard Trial
Compatible with various devices
Disadvantages
Integration limitations
Limited / unresponsive customer support
Advantages
E-Commerce Integration
Responsive 24/7 Customer Support
Cloud-based multiplatform
Compatible with various devices
Disadvantages
Custom limitations of feature adjustments and layout according to business needs
Integration limitations
So many features that it is quite difficult to understand for the first use
User Flow
Site Map
Menu Management
Order Management
Payment Processing
Sales Reporting
Usability Test
Criteria or Participant
All Gender
Age between 20 - 35 years
Working / Entrepreneur
4 Participant
Objective
Knowing how effective the Point of Sales dashboard system is that is created and specialized in work in the F&B or restaurant sector
Data Collection Method
Usability Test
Interview
Scenario
You work as a restaurant manager who manages menu availability, reporting, sales, etc
You work as a restaurant cashier who manages all order processes up to the payment process
Task
Make additions to the menu list on the Menu dashboard
Add an order to the Order Menu
Make the payment process on the transaction dashboard
Generate sales reports on the reporting dashboard
Result
Participant
Task 1
Task 2
Task 3
Task 4
Success Rate
100%
100%
87.5%
100%
96.87%
User 1
User 2
User 3
User 4
100%
100%
87.5%
100%
Completion Rates
1 Point - Quick (Direct Success)
0.5 Point - Moderate (Indirect Success)
0 Point - Stop
96.8%
Average Success Rate
Heat Map
Maze App
Testers
Success Rate
4
100%
Menu
Scenario 1
You work as a restaurant manager who manages menu availability, reporting, sales, etc
Task 1
Make additions to the menu list on the Menu dashboard
Direct Success
100%
Mission Unfinished
0%
Avg Duration 17.6s
Maze App
Testers
Success Rate
4
100%
Order
Scenario 2
You work as a restaurant cashier who manages all order processes up to the payment process
Task 2
Add an order to the Order Menu
Direct Success
100%
Mission Unfinished
0%
Avg Duration 21.6s
Maze App
Testers
Success Rate
4
100%
Transaction
Scenario 2
You work as a restaurant cashier who manages all order processes up to the payment process
Task 3
Make the payment process on the transaction dashboard
Direct Success
75%
Mission Unfinished
0%
Avg Duration 18.7s
Maze App
Testers
Success Rate
4
100%
Report
Scenario 1
You work as a restaurant manager who manages menu availability, reporting, sales, etc
Task 4
Generate sales reports on the reporting dashboard
Direct Success
100%
Mission Unfinished
0%
Avg Duration 16.9s
Guidlines
100%
#036231
#036231
#FF4848
76%
52%
28%
4%
Poppins
Saya menggunakan font poppins sebagai pilihan typography utama dikarenakan memilki karakteristik yang simple dengan tujuan lebih mudah terbaca.
Icon and other elements
Sushi Roll
Sashimi
A La Carte
Main Course
Beverages
Dessert
Update
Delete
Available
Out of Stock
Paid
UnPaid
Jo Unagi
Rp.56.000
1
Remove
235
Total Visitors
10%
16/06/2023
350
Total Transaction
20%
16/06/2023
4.5
Customer Satisfication
Lesson Learned
Research : The POS system is a solution to the previous conventional cashier system due to the increasing number of restaurant owners' needs in managing restaurants
Simple and Intuitive Design : Interface design should be simple and intuitive so that users can easily understand even employees who have no experience with technology.
Target Users: Identify their needs, preferences, and characteristics so that the designed interface suits the intended users
Design Consistency: Use similar design patterns for elements such as buttons, icons, colors, and layout
Back to Home
Prototype & Hi-Fi
Dashboard
1
2
3
The status displayed is related to sales performance which can be monitored by managers or those who have the Admin role
Customer Feedback and review
The most sold menu
Menu Management
The button for the action creates a new menu
Status that displays the availability of the menu
Button for update and delete options on the menu
1
2
3
1
2
New menu filling page, by filling in menu information, stock information and price information
Submit button to enter a menu that has been filled with previous information
Order Management
Selection of menu categories on the order dashboard
Button add menu to add the selected menu to enter the order process section
The order process section if the menu selection has been made that want to do the transaction
1
2
3
Payment Processing
1
2
Select transactions based on ID for payment processing
The transaction status displayed is "paid" and "Unpaid"
Selecting the transaction method
Button "PAY" to process the payment
Sales Reporting
1
2
3
Button to create a new report
Report ID from what has been generated (generated)
Status reports that have been created (Completed, Queue, Failed)
Select the name of the report and the date range that want to generate the report form
The Generate report button is for the process of making or generating a report
1
2
1
The results of generating a report with a chart display
2
The results of generating a report with a table / list view
Sketch
More Project
Thankyou for your time to read it till the end, Interested to check out my other project? check this out
Minimum Viable Product
Create a user-friendly interface that includes the creation of menu management, order management, sales reporting, and payment processing features of a POS system for a sushi restaurant.
Platform
Dashboard
Tools
Figma, Maze,Zoom
Time
2 Weeks
Production
50% Team | 50% Individu
